Institutional Development

While core service delivery functions have been devolved to the TMAs, the corresponding capacity improvements for effective service provision have lagged behind. Most TMAs have not been able to invest in larger capital works since devolution, because of their limited financial and technical capacity to plan and implement major systemic investments. The existing TMA technical staff is coping to the best of its abilities, but has not been able to make any significant improvements in service delivery. As successful devolution of services will require building capacity in the TMAs to manage these activities. In this regard, Institutional Development is undertaken through planning and execution of capacity building activities. The major focus of ID component is capacity building of Tehsil Municipal Administrations (TMAs). Since 2006, PMDFC has undertaken a number of ID interventions including establishment of Performance Management System (PMS) & Complaint Tracking System (CTS), TMA Website Development, introduction of IT culture at TMA offices through provision of basic & advance computer trainings, establishment of Computerized Financial Management System (CFMS), Urban Planning and Development of GIS based service delivery maps.

Institutional Development                                                                
                Performance Management System
                     Complaint Tracking System
                     Computerized Financial Management System
                Punjab Municipal Services Improvement Project
                     Trainings
                     Website